A few things to know before you squeeze ♡
01 / Find your feel
Crunchy or soft—what’s the difference?
Crunchy squishies have a textured squeeze with satisfying sounds. Soft squishies feel smoother and softer. Check the product description for details on each one.
Will mine look exactly like the photos?
Colors and filling placement may vary slightly. Your screen can also make colors look a little different.
02 / Keep it squishy
How should I handle my squishy?
Clean, dry hands. Gentle squeezes. Keep nails and sharp objects away, and avoid pulling, twisting, or overstretching. Store away from heat, direct sunlight, and pets.
Can it break?
Yes—squishies are delicate. Their outer skin can tear or puncture, so please handle yours with care. If it breaks or leaks, stop using it.
Who are these for?
Ages 14+. Squishies are not food—please don’t bite them or put them in your mouth. Keep away from young children and pets.
03 / Order help
Can I return or exchange my squishy?
All squishy sales are final. We don’t accept returns or exchanges for a change of mind or texture preference. Accidental damage, damage caused during play or handling, and normal wear aren’t covered.
Something arrived damaged, or my order isn’t right. What now?
Please check your order before playing. Email us within 24 hours of delivery with:
• Your order number
• A short description of the issue
• Clear photos of the item and packaging
Leave any damaged item unused and keep the packaging while we review your request. Returns, refunds, and replacements require our approval—please don’t send anything back before hearing from us.
You’ll find our email on the Contact Us page. For full details, see Returns & Refunds.